Terms of Service

1. Acceptance

By creating an account or submitting an audit request you agree to these Terms. If you do not agree, do not use the service.

2. Definitions

• Service — the Pricelysis brand-protection platform hosted at pricelysis.com.
• Customer — the legal person or entity that holds an account.
• User Content — brand names, domains, ASINs, product data, and other information you submit.

3. Account and acceptable use

You are responsible for account credentials and all activity under your account. You must not use the Service to infringe third-party rights, send spam, attempt to reverse-engineer the platform, or submit data you do not have the right to submit.

4. Subscription and billing

Pricelysis offers three published tiers: Brand Defender, Brand Protect, and Enterprise. Current pricing is shown at /pricing and may change on 30 days' notice for future billing periods. Annual plans are discounted 20% against month-to-month.

5. Cancellation

You may cancel at any time from account settings. No cancellation fee, no notice period. Monthly plans end at the close of the current billing period; annual plans run through the end of the paid term.

6. Authorized-distributor refund

Pricelysis's enforcement workflows treat your authorized-seller safe list as a hard filter. If a Pricelysis-initiated takedown nonetheless hits a seller you had listed as authorized at the time of the action, we refund that billing month. Refund is the sole remedy for this kind of false positive.

7. Intellectual property

You keep all rights to your User Content. You grant Pricelysis a non-exclusive licence to process it for the purpose of delivering the Service. The Pricelysis platform, code, and brand are ours.

8. Warranty disclaimer

The Service is provided "as is." We do not currently publish a contractual uptime SLA. Scan cadences described on the site and in the FAQ are product commitments but are not guaranteed in every failure scenario.

9. Limitation of liability

To the fullest extent permitted by law, total aggregate liability under these Terms is capped at the fees you paid to Pricelysis in the twelve months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Nothing here limits liability that cannot be limited under applicable law (e.g. fraud, personal injury caused by negligence).

10. Indemnification

You agree to defend and indemnify Pricelysis against claims arising from your User Content or your breach of these Terms.

11. Termination

We may suspend or terminate your account for material breach of these Terms. On termination, your data will be retained and deleted per the Privacy Policy.

12. Governing law

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

13. Contact

Notices under these Terms should be sent to legal@pricelysis.com. Full corporate contact details are available on request.